Questions about sizing, shipping or anything else? Send a message to the designer.
Message Studio Dénoue
Designer policy
Studio Dénoue pieces are made to order for you and we want you to cherish your purchase; if you are unsatisfied, please contact us as soon as possible.
We offer exchanges in case the piece(s) arrives damaged, or if you need a different size. Due to the intimate nature of these garments, pieces must be returned unworn (check the fit while wearing a thin, tight-fitting garment when you first receive it).
If you need to exchange your Studio Dénoue purchase, please inform us within fourteen (14) days of receiving your order. Customer is responsible for shipping costs both ways on any exchanges. Exchanges will be processed once the piece(s) is received, and the new piece(s) shipped within 1-3 weeks.
Customers in the European Union have a right to withdrawal and have fourteen (14) days to exercise this right from the purchase date. You must inform us electronically at studiodenoue@gmail.com of your intent to exercise this right.
Beyond this, we do not offer refunds on Studio Dénoue products.
We offer a unique shopping experience with inclusivity and community at our heart
Independent Designers
We curate the very best independent brands, from exciting emerging talent to established heritage designers. By bringing them together in one destination, we make it easy to discover unique pieces, support small businesses and shop beyond the mainstream.
Inclusive
Charmskool embraces diversity across body types, gender identities and sexualities, creating a welcoming space where everyone can find pieces that truly reflect who they are.
Community-Driven
Charmskool was born from pop-up events so a community-first spirit remains at the heart of everything we do. We've brought that same energy online, creating a space where established names and emerging talent can thrive side by side.
Planet Friendly
Sustainability starts with buying better. Our curated collections focus on handcrafted, small batch pieces designed to stand the test of time. Charmskool finds your future wardrobe staples, made to be worn, loved and restyled for years to come.