What is your refund/return policy?Because all items are handmade to order, I cannot accept refunds or returns.What is your current turnaround time?All items in the shop are handmade by me! I am only one tiny human (and a perfectionist) so these things do take time. Currently, my turnaround time for production is 2-4 weeks.Do you take on custom orders?Absolutely - Test my creative brain! All of my existing designs are already sized custom, but if you don't see something that you think will fit you - please message me and we can go over your measurements for a free custom fit consultation.If you are interested in making an idea come to reality, I am open for full custom designs with an initial down payment of $50USD to get started! This could be for harnesses, collars, cuffs, or anything else! (I've made a lot of niche stuff - don't worry, just ask!)