Every item is MADE TO ORDER in Berlin. The standard processing time is 4-5 weeks for each item. Orders with multiple items might take longer, but you'll be notified regarding any changes in the delivery schedule.As a made to order business, we can't accept any returns or exchanges.Orders are shipped from Germany with DHL. For express shipping please don't hesitate to contact me. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.