KENNEDY

SHOP OWNER

Fiona Kennedy

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Policy

SHIPPING

We at KENNEDY aim to dispatch all of our orders within 7 working days.

If you require a shorter delivery period then please contact us at hello@kennedy-design.net and we will do our best to accommodate.

UK ORDERS

We offer a variety of postage options for the UK, ranging from second class to tracked 24.

If a signature is required on delivery and you are not in when delivery is attempted, a card will be left and your order will be taken back to the post office. You can make arrangements with Royal Mail for collection or re-delivery.

Should you miss the 14 day collection period from your local sorting office it will be the liability of the customer and not KENNEDY.

These items will only be liable for store credit or a second postage fee will have to be payed for the item to be re-sent.

INTERNATIONAL ORDERS

We ship worldwide.

All International orders are sent via Royal Mail International Tracked & Signed, or International Tracked.

Both services aim to deliver from the UK within 7-10 working days.

EXPRESS SHIPPING

If you need your package by a specific date for a special event please email hello@kennedy-design.net to arrange. Please note there will be an additional fee.

We can use DHL or Royal Mail Special Delivery (UK) and MyHermes for an express 3 day service (International).

Please also check with customer care beforehand that the item is in stock or that we can produce it in the time frame.

DUTIES AND TAXES

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. We have no control over these charges and you should contact your countries customs department for information.

We declare all items at their full price and will not alter this amount to decrease international custom fees. Please do not ask, we will decline.

If you refuse your parcel from KENNEDY then you are responsible for the shipping charges, any import fees that are incurred on the package, and the cost of returning the package to KENNEDY.

Please note that since the UK is no longer part of Europe, countries within this area will now be subject to customs fees.

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RETURNS

At KENNEDY you are our priority, so if you're not 100% satisfied with your purchase, we will offer you a simple return.

We allow for a maximum period of 18 days from the date of dispatch to return your item. The item must be unworn/unused with tags attached.

We do not offer free returns. Any items being sent for refund will be done so at your own cost.

However, if you have been sent an incorrect/faulty item, then this cost will be refunded back to you. Please contact us before you post your item to arrange this.

The maximum amount that can be refunded for International order is £18 and £4 for UK Orders.

Please use recorded delivery as we do not accept any liability for lost packages.

OUR RETURN ADDRESS:

KENNEDY
79 Aurs Glen
Barrhead
Glasgow G78 2LJ
United Kingdom

Please allow 21 days for your refund to be completed.

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STILL NEEDING SOME MORE INFOMATION?

Email us: hello@kennedy-design.net

We operate a 24/7 customer service email and we aim to reply to all enquiries within 24hrs.

Description

Established in 2017, KENNEDY is an independent alternative clothing brand, designing and manufacturing in the UK.

Known for our excessive sleeves, extensive range of flares, liberal use of mesh and statement faux furs, we take all the best in rock and roll fashion from the 60s - 90s and put our own stamp on it.

Covering everything from glam rock to punk to gothic styles, we have already dressed bands such as Black Honey, Yonaka, The Van T's and Cruel Hearts Club, as well as having also featured in Biffy Clyro short film 'Balance not Symmetry'.

United States