Each seller on Charmskool Marketplace operates as their own entity. Charmskool will only facilitate communication in relation to any inquiries for a return and /or refund in accordance with the below:
For order updates, changes, exchanges and cancellations, please use the 'Message Seller' button on the product page, as these options are under their jurisdiction solely. If you are unable to reach them after 7 days, please contact us on info@charmskoolshop.com and we'll aim to respond within 5 working days.