How does AINT.SAINT work?

We have two kinds of products:

• Ready to be shipped: We'll ship them as soon as we receive the order.
• Made-To-Order: These products are created to fit you like a glove, we may need to order some material to fulfil it, therefore may take a little longer to dispatch.

Do you accept returns/exchanges?

We accept returns and exchanges for all orders but “Made-To-Order”. 

If you wish to return or exchange any product by AINT.SAINT, please contact our support team at contact@aint-sain.com within 14 days from the delivery date. We’ll provide you with the address where the products shall be returned. Please note customers are responsible for return shipping fees.

All products should be returned in perfect, unused condition within 14 days of delivery.

As the “Made-To-Order” products are done especially for you, we do not accept returns, but if they don’t fit right for any reason, contact us at contact@aint-sain.com, and we’ll be more than happy to assist you and make it fit like a glove.

Shipping fees are not refundable in any instance.

What is the estimated delivery time?

UK orders - within 5 business days. 

International orders - 1 to 2 weeks.

“Made-To-Order” products may take two additional weeks. We’ll try to fulfil the order as soon as possible and we’ll start working on it as soon as we receive it. Please, bear with our limited resources to create these pieces. 

Can I cancel or modify my order?

You can cancel or modify your order within the first 24 hours or before the order has been fulfilled, please note that different rules apply for “Made-To-Order” products. To modify your order, you only have to email us at contact@aint-sain.com mentioning what needs to be changed and the order number.

As “Made-To-Order” products may require special supplies, the available time for modifications or cancellation is just 3 hours since you placed the order. This rule is applied so “Made-To-Order” products can be fulfilled as soon as possible.

A fee of £5 is applied to any cancellations, modifications will remain Free of Charge.

Inspired by Shibari, we offer a made-to-measure alternative for those looking to harness their passion for ropes.Each rope harness is handmade by a skilled rigger to adapt to your body, fitting like a glove and combining restraint with freedom.