All MONSTERA pieces are made-to-order to your measuments and therefore it is a store policy to not accept refunds nor returns. However, I accept reparations as well as resizing/adjustments of your previsouly purchased items and I won't ask you questions like why or what happened ;) ShippingAll items are shipped from Berlin, Germany.Estimated shipping times:Germany - 2-5 daysEU - 7-10 daysOutside of EU - 7-14 daysPlease, note, that these shipping times are only estimates and we cannot guarantee a delivery dates. Shipping times may vary depending on your location and other circumstances beyond our control.The customer is responsible for any customs or import fees applied upon delivery.By completing this transaction the customer agrees to our store policies.
