Due to the made-to-measure nature of our products, refunds or exchanges are not available unless there is a manufacturing fault.
With this in mind, it’s super important to check out our sizing guide before ordering - I want you to feel confident and comfortable in your new Hidery pieces so I’m always happy to provide advice on sizing, don’t hesitate to drop me a message here.
Items made by The Hidery are built to last, and hopefully you’re enjoying your pieces so far but if you have any issues, I’m here to help!
If there's a craftsmanship issue with your piece, or the item was damaged in transit I will fix it up for you at no charge.
Accidents happen! If your piece has been damaged, I am happy to work with you to repair it. Please get in touch for a quote.